AI Sales Automation for Retail and Ecommerce - Swyvel AI

Swyvel AI responds to every customer enquiry in under 60 seconds, qualifies purchase intent and product fit, books consultations automatically, and nurtures leads with personalised follow-up.

🛍️ Built for Retail & Ecommerce — Turn every enquiry into a sale. See plans →

AI Sales Automation for Retail & Ecommerce

Turn Every Enquiry
Into a Sale.
Automatically.

Swyvel AI responds to every customer enquiry the moment it arrives — qualifies product fit, handles objections, answers questions, and moves prospects toward a purchase or consultation booking. 24 hours a day.

🔒 Guaranteed 3–5 qualified sales consultations in 30 days — or you don't pay

📞
+ No long-term contract
+ Live in 5–7 days
+ Results guaranteed
Lead responded to in<60 seconds
S
Swyvel AI — Retail & EcommerceActive & responding 24/7
Hi, I'm interested in your custom furniture range but I have some questions before buying.
Hi Emma! Happy to help. What piece are you considering, and what's your space like — dimensions, style?
Looking at the oak dining table. Open plan kitchen, about 3m x 4m space, modern style.
That size is perfect for our 180cm oak table. Would you like to book a free design consultation — Thursday 2pm or Friday 11am?
Consultation booked — Thursday 2:00 PM
ShopifyWooCommerceKlaviyoHubSpotGorgiasZendeskGoogle AdsFacebook AdsInstagramTikTokMailchimpAttentiveCalendlyZapier ShopifyWooCommerceKlaviyoHubSpotGorgiasZendeskGoogle AdsFacebook AdsInstagramTikTokMailchimpAttentiveCalendlyZapier
70%
Of customers abandon enquiries when response time exceeds 10 minutes
<60s
Response to every customer enquiry — 24/7, any channel
35%
Increase in conversion rate with immediate personalised response vs. delayed
4x
Higher lifetime value from customers nurtured with personalised AI follow-up
The Revenue You're Leaving Behind

Every Unanswered Enquiry Is
A Sale Your
Competitor Just Made.

A customer browses your premium furniture range at 9pm, genuinely excited. They have a question about dimensions and delivery time. They message you and two competitors. The competitor who responds first with helpful, personalised information gets the $2,400 order. You wake up to their unanswered message the next morning.

Swyvel AI responds to every customer enquiry within 60 seconds — answering product questions, qualifying purchase intent, and booking consultations when appropriate. More sales, fewer abandoned enquiries, zero additional staff.

70%

of customers abandon an enquiry if they don't get a response within 10 minutes.

35%

increase in conversion rate with immediate personalised response vs. delayed reply.

4x

higher lifetime customer value from AI-nurtured buyers vs. one-time purchasers.

The System

From Enquiry to Completed Sale
in Three Automated Steps

<60
seconds
Step 01 — Response

Instant Response. Every Customer.

Every website chat, Instagram DM, Facebook message, and contact form gets an immediate, personalised response — answering questions, qualifying intent, and moving toward a purchase or booking. Under 60 seconds. Always.

What are you looking for today? Tell me about your space.
Interested in the oak dining table — open plan kitchen, modern style
Great choice. What are the approximate dimensions of your space?
Step 02 — Qualification

AI That Converts Enquiries to Sales.

Swyvel qualifies product fit, budget, timeline, and purchase intent — then moves the conversation toward a purchase, upsell, or consultation booking. Every conversation is an opportunity.

📅
Consultation Booked
Added to your calendar
Confirmation sent to prospect
Step 03 — Booking

Your Sales Pipeline Runs Itself.

High-intent customers are booked for design consultations or sales calls. Lower-intent shoppers go into AI nurture sequences that bring them back when they're ready to buy.

What's Inside

Everything You Need to
Turn Enquiries Into Revenue

Instant Multi-Channel Response

Every website enquiry, Instagram DM, Facebook message, and live chat gets an immediate, personalised response that moves the conversation toward a purchase or consultation.

All plans
🎯

Purchase Intent Qualification

Swyvel qualifies product interest, budget, timeline, and purchase readiness — then segments customers into immediate buyers, consultation candidates, and long-term nurture.

All plans
📅

CRM & Ecommerce Integration

Syncs with Shopify, WooCommerce, Klaviyo, HubSpot, Gorgias, and 25+ platforms. Customer data, conversation history, and purchase intent scores synced automatically.

All plans
📚

Product Q&A Automation

Swyvel answers product questions — specs, sizing, materials, delivery times, returns, stock availability — instantly and accurately, without consuming your team's time.

All plans
🔄

Post-Purchase and Re-Engagement Nurture

Browsers not ready to buy enter intelligent nurture sequences. Post-purchase follow-up increases repeat purchase rate. Re-engagement campaigns bring dormant customers back.

All plans
🔗

Abandoned Cart Recovery

Swyvel follows up on abandoned carts with personalised AI messages — addressing the specific objection, offering helpful information, and recovering sales that would have been permanently lost.

Growth & Elite
See It In Action

Real Conversation.
Zero Human Involvement.

This is a real Swyvel AI conversation happening at Sunday 9:38 PM while the team was offline.

The customer went from product enquiry to confirmed consultation in under 4 minutes. The team arrived Monday to a pre-qualified, high-intent buyer.

Most prospects never realise they're talking to an AI. That's by design.

📞 Call Us
swyvel-ai · live · Sunday 9:38 PM
SL
Hi, I've been looking at your oak dining table on Instagram. Do you ship to Canada, and how long does delivery take?
S
Hi Emma! Yes, we ship to Canada — typically 3–4 weeks for custom pieces. Are you interested in a specific size or finish?
Swyvel AI · 9:38 PM (43s response)
SL
The 180cm natural oak with hairpin legs. It's for a modern open-plan kitchen.
S
Perfect choice for that style. I can book you a free 20-min design consultation to confirm sizing and finish — Thursday 11am or Friday 2pm?
SL
Thursday 11am would be great, thank you!
Consultation Confirmed — Thursday 11:00 AMCRM updated · Confirmation sent to Emma
Product enquiry to consultation booked3 min 52 seconds
The Advantage

Swyvel AI vs.
Doing It Manually

Capability
Swyvel AI
Manual
Customer enquiry response
Under 60 seconds — 24/7
Hours later — customer buys elsewhere
Purchase intent qualification
Product fit and intent confirmed
Generic reply — no personalisation
Consultation/sales call booking
Books directly from chat
Email chain — multiple steps
Product Q&A automation
Instant answers — any channel
Ticket queue — hours of delay
Post-purchase and re-engagement
Intelligent sequences for every segment
Batch email — low personalisation
Consultation conversion
85%+ of consultations convert to purchase
50–60% without follow-up
Monthly cost
From $497/month
2–4x lower vs. traditional sales team
Revenue per enquiry
+35% conversion with instant response
Depends on manual follow-up
Real Results

What Happens When You
Stop Missing Sales

Retail & Ecommerce
★★★★★
"We recovered $42,000 in abandoned cart revenue in the first 90 days. Swyvel messages customers who abandon checkout with a personalised follow-up that addresses their exact concern. The conversion rate is extraordinary."
$42K abandoned cart revenue recovered
Rachel T.
Ecommerce Store Owner · Austin, TX
Retail & Ecommerce
★★★★★
"Our average order value went up 28% because Swyvel asks the right questions and recommends the right products. It's better at upselling than half our sales team because it's consistent and always available."
Average order value up 28%
James F.
Retail Business Owner · Chicago, IL
Education & Coaching
★★★★★
"We get 40% of our orders after 9pm when our team is offline. Swyvel handles every enquiry, books consultations for high-value customers, and converts direct sales. It runs our whole evening shift."
40% of orders happen after 9pm — covered
Sophia K.
Online Furniture Retailer · London, UK
Plans

Start Converting More Enquiries
This Week

Three plans for small retailers, growing ecommerce businesses, and high-volume operations. All Growth and Elite plans include our performance guarantee.

Essential
For small retailers and solo operators
$997 one-time setup
$497/mo
Best for under 50 customer enquiries/day
  • Instant AI response — SMS + Email
  • Program fit qualification
  • Discovery call booking
  • Up to 3 lead source integrations
  • 30-day nurture sequence
  • Email support
  • CRM integration
  • Analytics dashboard

Results in 30 days or next month waived

Most Popular
Growth
For growing retail and ecommerce brands
$3,500 one-time setup
$1,200/mo
Best for $200K–$2M annual revenue
  • Everything in Essential, plus:
  • SMS + Email + Voicemail drop
  • Advanced AI qualification and intent scoring
  • Unlimited lead source integrations
  • 12-month intelligent nurture sequences
  • Full CRM integration (40+ platforms)
  • Real-time analytics dashboard
  • Monthly performance review call

Guaranteed: 3–5 calls in 30 days or no fee

Elite
For high-volume retail operations
$3,500 one-time setup
$1,697/mo
Best for $1M+ revenue teams
  • Everything in Growth, plus:
  • Multi-program routing and assignment
  • Custom AI persona trained on your brand
  • 18-month nurture and re-engagement AI
  • Dedicated success manager (weekly calls)
  • Priority onboarding — live in 48 hours
  • Custom reporting and pipeline forecasting
  • White-glove done-for-you setup

Guaranteed: 5–10 calls in 30 days or no fee

🛡️
Performance
Guarantee

3–5 Qualified Sales Consultations in 30 Days — or You Don't Pay

On Growth and Elite plans: if Swyvel doesn't book 3–5 qualified sales consultations or demonstrate measurable conversion improvement in your first 30 days, your monthly fee is waived. No excuses.

Common Questions

Everything You Need
to Decide

Still have questions? Call us at or book a free strategy call.

Website live chat, Instagram DMs, Facebook Messenger, SMS, email, and WhatsApp. Growth and Elite plans include unlimited channel integrations. All conversations are unified into a single dashboard regardless of source.

Yes. During onboarding, we load your product catalogue, specs, materials, delivery times, return policy, and FAQ responses. Swyvel answers customer questions accurately and in your brand voice — without your team being involved.

Swyvel sends personalised follow-up messages to customers who abandon checkout — addressing the specific product they were viewing, asking if they have questions, and offering helpful information. Average recovery rate on Growth plans is 18–24% of abandoned carts.

Under 60 seconds from any channel, any hour, 365 days a year. Your customers shop at 11pm — Swyvel is there to answer questions and close the sale.

No. Swyvel is trained on coaching and education conversations specifically. It uses your program name and brand voice, references the specific goal the prospect mentioned, and asks natural follow-up questions. The vast majority of prospects don't realise they're talking to an AI.

On Growth and Elite plans: if Swyvel doesn't book 3–5 qualified sales consultations or demonstrate measurable enquiry conversion improvement in your first 30 days, your monthly fee is waived. Setup fee is non-refundable.

Standard onboarding is 5–7 business days. Elite plan clients go live within 48 hours. Our team handles everything — lead source connections, platform integration, AI training, and calendar sync.

Pricing is monthly with no long-term lock-in. Most clients stay because they see results — not because they're contractually obligated. You can cancel anytime.

Your Next $42,000
Is Already Browsing.

Every day without Swyvel is another evening of unanswered customer enquiries going to whoever was awake. Let's fix that today.

📞

Free 20-minute call · No pressure · Guaranteed results or you don't pay

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